Ep. 19: 1% Better Difficult Conversations with Sheila Heen

One Percent Better

Today I speak with best-selling author and founder of Triad Consulting, Sheila Heen. Sheila and I discuss the framework and tactics of how to improve communication when it matters most. You can buy Difficult Conversations here.

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Ep. 19: 1% Better Difficult Conversations with Sheila Heen