How to Stop a Difficult Conversation Going Bad

When someone asks “Have you got 5 minutes for a call?”, here’s how to set yourself up for success to ensure neither you or nor the other party feels defensive or unfairly treated in a conversation that could involve conflict. Get more episodes and resources by joining FrogXtra Mentioned in this episode: Escape the overwhelm cycle A FREE mini video series for leaders in health & social care who want to protect their time and get more done.