AI's Impact on Business & Society: An In-Depth Discussion | The Packology Series with Ben Gold

In this episode, Brandon Frank and Ben Gold reconnect to discuss the rapid advancements and transformative impact of AI on business and society. Ben provides an update on his recent work with AI, including developing an AI CRM and consulting with various companies. The conversation covers the impact of AI on the workforce, the pace of AI development, and potential dangers, such as AI character apps. In this episode, we’ll talk about: The AI Arms Race: The rapid development of AI and the potential dangers of releasing models without proper safeguards. The Impact of AI on the Workforce: Ben and Brandon discuss how AI is changing job roles and the importance of adapting to new technologies. Practical Applications of AI in Business: Using AI tools to improve efficiency, automate tasks, and enhance research capabilities. The Dark Side of AI Character Apps: Ben warns about the potential dangers of AI character apps, which are designed to be manipulative and can form unhealthy emotional bonds with users. Analyzing Transcripts with AI: Ben provides guidance on using Claude and ChatGPT to analyze call transcripts, extract key insights, and improve business processes. The transformative impact of AI Ben shares how AI has transformed his business, enabling him to provide clients with in-depth analyses and solutions in record time. About Ben Gold: Ben Gold is an AI strategist and consultant with over 20 years of experience in technology and sales. He specializes in helping organizations adopt AI to improve efficiency, quality, and client engagement. Ben is passionate about making AI accessible and practical for businesses of all sizes. For more information and to explore other episodes, go to https://www.ppcpackaging.com/packology-podcast-1 Follow PPCPackaging on social media! LinkedIn: https://www.linkedin.com/company/pacific-packaging-components-inc-/ Facebook: https://www.facebook.com/PPCPackaging/ Instagram: https://www.instagram.com/ppcpackaging/?hl=en Website: http://www.ppcpackaging.com/ Find out more about Ben on his website and connect with him on LinkedIn and Email. Website: bengoldai.com LinkedIn: linkedin.com/in/bengoldsales Email: ben@bengoldai.com The views and opinions expressed on the “Packology” podcast are solely those of the author and guests and should not be attributed to any other individual or entity. This podcast is an independent production of Packology, and the podcast production is an original work of the author. All rights of ownership and reproduction are retained—copyright 2025.